Investigation Reports
I was thinking about it and realized that even though I have worked for over 9 years in Fraud Risk domain but it's recently that I have started writing formal reports. During my stint with companies in India, it was a trend that investigation report would be first discussed with concerned stakeholders and then email would be sent to document the findings, action taken and recommendations. Though we used to capture details of the investigation but never thought much about having formal structure of reports. I had done some experiments with creating a formal checklist type structure in which reports for standard cases (Card not present etc) were to be sent. and that was reluctantly adopted by teams. Of late, I have realized that in certain organizational structures it is very important to have formal report format. It has lots of advantages over informal reports as due to the standard format, people know what kind of information would be available under which heading, any aspects