What Fraud Managers Should do now ?
Its a very good time for all Fraud Managers to re-visit :
- Scope of the Fraud Policy for their respective orgnaisations
- SWOT study
- List Achivements made in the year 2008
- List Shortfalls in the year 2008
- What where the surprises , what where the lessons learnt
- What they did well with little effort, what they did not achive inspite best efforts
- Financials of the FCU Unit
- Clear identification of Change leaders in the Units
- Clear - Well Defined Job Roles with pin point Job Descriptions
- Plan for the year 2009 ( Manpower and Financials )
- 5 importants things for the year 2009 to focus on
- Mission Statement for the year 2009
- Strategy Paper for the year 2009
- What else can Fraud do in light of growing delequency, fraud losses, SKIPS
- Strategy to show Fraud Recovery this will be a welcome sign to any orgnaisation as far as flows inward on NCL accounts
- Quality Control Audits for the Fraud Vendors and for Process Testing of entire FCU workflows
- Automation and Innovation
- A detailed drape document on all the critical process and control points in the Unit
- Motivation of the Team
- Pay attention to the front end team members increase their catchment points in terms of training, best practices sharing, monitoring , process to outcome mapping
- How to do more by spending less.
- Increase Fraud visablity in the orgnaisation, compliance, audit functions, provide authentic information to business managers and risk managers
I thought these would be top 20 things in my mind which i wanted to share
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